Services
Transform the design and UX of your logistics software
Using our design sprint process, we’ll help you analyze and redesign your software to find the best opportunities for improvement with a clear action plan.
You need to meet the supply chain demands and customer satisfaction is becoming an issue
Challenges you're facing
Outdated UI Design
Your platform design looks outdated compared to competitors, impacting user satisfaction and adoption rates.
Waning Customer Satisfaction
The demands of your customers are starting to become overwhelming and you are being pulled in different directions.
User Feedback Gaps
Gathering actionable feedback from your users is difficult, hindering your ability to make informed improvements.
Complex User Interfaces
Your current software is difficult for users to navigate, leading to inefficiencies and frustration.
Lack of Integrations
Integrating new features and updates seamlessly into your existing system is challenging and time-consuming.
Scalability Issues
Your software struggles to scale with your growing operations, leading to performance bottlenecks.
Regulatory Compliance
Ensuring your platform meets evolving industry standards and regulations is a constant concern and becoming difficult for your team to support.
Long Onboarding Processes
Onboarding new users or connecting new APIs to your platform is not very efficient and want to find a better way.
Reimagine version 2.0 in only 2 weeks
Our design approach
Rapid Prototyping and Testing
We take your team through a structured process to develop, prototype, and test new ideas, ensuring quick validation and iteration.
User-Centric Design
Our focus is on creating intuitive, user-friendly interfaces that enhance productivity and satisfaction for all your users.
Collaborative Workshops
Engage with stakeholders, users, and our experts in focused sessions to align on goals, identify pain points, and co-create solutions.
Actionable Insights
Gain deep insights from user interviews and testing, allowing you to make data-driven decisions for future development.
Scalable Solutions
We design with scalability in mind, ensuring your platform can grow seamlessly with your business needs.
Expert Guidance
Benefit from our extensive experience in the logistics industry, leveraging best practices and innovative techniques to drive your project forward.
Our 2 Week Design Sprint Process
Week 1
Understanding & Mapping
Establish a solid foundation by aligning on goals, gathering data, and creating initial product concepts.
- Kickoff Workshop to Align on Goals and Gather Existing Data
- Persona Finalization and User Story Creation
- Customer Interviews and Competitor Analysis
- Initial Wireframes and Product Enhancement Concepts
Week 2
Vision for the Future
Translate insights into actionable plans with conceptual directions, prototype testing, iterative design, and roadmapping.
- Conceptual Directions and Prototype Creation
- User Interviews with Prototypes for Feedback
- Design Iteration and Roadmapping
- Final Presentation and Share Out of Research Findings and Design Plan
Deliverables
What You Get
In just two weeks, here is what you'll walk away with to improve your software and start making an impact on your business.
- Product and Feature Audit
- User Personas
- Customer and Product Journey Map (Current vs Improvement)
- High Fidelity Design of Improvements
- High Fidelity Prototype
- Competitor Analysis
- Design Roadmap and Iteration Plan
- Process Improvement for Your Team
Kelly Williams
Network Strategy Product Lead
We stand behind our team, our processes, and the out-sized value we can bring you.
If you don’t think Intermode is the right partner to get you where you need to go within the first 45 days of the project, invoke the guarantee and you’ll be refunded 50% of your investment to date.
No questions asked. You keep everything we’ve created to date.